The Dupps Customer Toolbox™: A Game-Changer for Every Renderer
For over 90 years, The Dupps Company has been trusted by rendering plants for world-class equipment, service, and support.
But in an industry that relies on highly specialized knowledge and hands-on experience, one challenge has always remained. There has never been a comprehensive resource designed specifically for renderers — one that brings rendering process education, equipment information, and service support together in a single, easy-to-access place.
Until now.
Enter the Dupps Customer Toolbox™, a secure, online portal that provides instant access to all the resources and information vital to your rendering plant.
Designed by Rendering Experts, for Rendering Teams
Created by Dupps experts, the Dupps Customer Toolbox brings decades of real-world industry knowledge into one powerful platform.
Our innovative Toolbox includes two major areas to help rendering plants work smarter, onboard new hires faster, and stay connected to the best rendering equipment service and support.
Power Your People: Dupps University
For decades, much of the knowledge required to operate and maintain rendering systems was passed from one generation to the next through word of mouth, on-the-job training, and years of experience on the plant floor.
But today, that model is becoming harder to sustain. Experienced personnel are retiring and becoming difficult to replace, while employee turnover continues to rise.
How can rendering plants fill the knowledge gap and get new employees up to speed faster? After all, there’s no “school” for rendering, right? That’s exactly why we built one.
A New Era of Rendering Education
Dupps University is the only comprehensive training and education platform built specifically for the modern rendering industry. Through structured e-learning courses and visual modules, Dupps University helps employees understand every aspect of the rendering process.
Dupps University is not “one-and-done” training. Introductory courses help new employees understand the basics, while more advanced levels are designed to support plant managers, project managers, and other experienced team members.
The training also includes pre- and post-course assessments to help measure learning. This way, participants can track their progress and earn certificates of completion as they advance through the program.
To date, over 1,000 participants from across the rendering industry have enrolled in Dupps University. One recent participant summarized the value this way:
“The clear descriptions, explanations, and animations make this material extremely understandable for a variety of learning styles.”
With courses available on demand in both English and Spanish, Dupps University meets learners where they are and gives them the confidence to get where they want to be.
Power Your Process: The Dupps Vault
Available as a standalone service or as a complement to Dupps University, the Dupps Vault gives plants secure, centralized access to the service records, maintenance manuals, procedures, and service schedules needed to keep operations running smoothly.
Everything You Need, All in One Place
At Dupps, we care about making our customers’ experience simpler and stress-free. The Dupps Vault eliminates the need to sift through emails, track down manuals, or call multiple sources to troubleshoot and find equipment details.
Now, plant managers, maintenance teams, and other key personnel have the information they need at their fingertips, 24/7. That includes:
Your plant’s secure master data management system, with plant and equipment evaluations, plant and equipment drawings, machine specifications, and more.
Service records and preventive maintenance schedules
Real-time access to your plant’s Dupps Route Truck schedules
Simplified part identification
An interactive chatbot and “Ask Okey” avatar, always ready with the answers to your rendering questions.
Faster answers. Better planning. Smoother operations. All with one easy-to-access resource!
Level Up Your Rendering Plant with The Dupps Toolbox
Interested in Dupps University, the Dupps Vault, or both?
Contact us today to learn more about how The Dupps Toolbox can help you build stronger teams, improve efficiency, and power the future of your rendering operation.
